Paul Rudd Information Professional

expertise gained through experience

Learning Technologies 2014: Exhibition Visit

Purpose in attending event

  • Discover first hand information on the companies involved in learning
  • The technologies currently being used by companies to provide training and course content
  • Understand how companies strategically extend their market share globally in the area of online training
  • Gain a greater understanding on the types and range of customers that need training solutions
  • Understand aspects involved in the relationship between the training provider/content creator and the customer and how they work together
  • Understand how staff in companies operate internally in relation to their in-house training and communication


Making a ‘World Class’ L&D team at Otican

Mikkel Holmhave, Training Manager, Otican

Simon Chilley Programme Director Reed International


This session explained how Otican (a hearing aid company in Denmark) wanted to create a global training programme to ensure consistency in its training around the world. To do this it is working in partnership with Reed Learning who train 100,000 people a year through public and in company learning.

How to work together: defining parameters

To enable them to begin to create this type of training Otican had to first list a set of values for the training that could be applied worldwide. This list was then used as a guide to aid the partnership process with Reed.

International/emerging markets

An aspect that is particularly interested regarding this partnership is Reed’s (a UK company) involvement with a company from Denmark. Many international companies are seeking access to Reed’s high quality learning. They also appointed someone responsible for their international growth strategy in 2013, and they have their sights on emerging and fast growing markets (Brazil, Russia, India, and China, Indonesia and Mexico) where economic conditions are stronger than in mature markets.



Of interest

  • How Otican and Reed are partnering to create training materials and the process involved in working together
  • How Reed Learning are breaking into International markets and what lessons can be learnt from Reed’s success in this area.


Benefits of going Open Source Totara Learning Solution

Richard Wyles, Chief Executive, Totara Learning Solutions


Richard Wyles talked through the following aspects of Totara LMS and made a solid case for adoption of Totara for small and large organisations.

Core Benefits

  • Freedom to Innovate = flexibility and business agility
  • Increased value through significant cost-saving
  • Improved quality through collaboration & openness
  • Mitigating business risk through no lock-in, ability to customise, and greater transparency of value

The scale of the global Totara partners network

The users of Totara organisations large and small use it such as

  • Google
  • Tesco (80% less implementation costs compared with per user license fee)
  • Safeway
  • Sony (Europe wide roll out of Sony product training, Salesforce CRM integration)
  • Bridgestone
  • Cable & Wireless
  • British Dental Association (Syncronised disparate systems and databases into one user-friendly experience, large increase in participation and completion rates in first three months)




Practical Mobile Learning – an end-to-end demonstration

Alex Mackman, Techinical Director, CM Group Ltd.

CM Groups Alex Mackman showed examples of the types of mobile learning they had provided for a selection of customers, the technologies they used and their methodology in delivery.

Native Apps

The company mostly created content for Native applications. For example, training content they created for the crew of yachts was created specifically for the iPad. This might be ideal if the users all use the same devices but does have the tendency to fall down when you roll out content to a larger market where you may never know what devices content is being consumed on.

Tin Can API

They also gave details of how they used the Tin Can API. Tin Can API is useful in enabling course content to be downloaded and completed offline and when back online this content can then be synched back to either an LRS or LMS. Moreover, its use for gathering more detailed user information of the user’s journey whilst experiencing the learning/course content.

Of interest

  • How the company worked with customers and their solutions used for each customer
  • How they used Tin Can API and the potential benefits of Tin Can API over Scorm